Privacy Policy

Last modified: August 6th, 2025

Introduction

Plant & Vehicle Services Limited [also known as PVS Data] (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. We are the data controller for the purposes of the UK General Data Protection Regulation and other applicable laws.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.pvsdata.co.uk (our “Website“) and/or download, register with, access, or use the PVS Data Portal application (the “Application” or “Software” or “Portal”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

Through our website,
Through our mobile and desktop applications, including the portal that your company information can be accessed through,
In email, text, and other electronic messages between you and our Website or the Software,
When you interact with our advertising and applications on third-party websites and services,
Through any third party, including through any third party application or content (including advertising) that may link to or be accessible from or through the Website or Application.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Application. By accessing or using this Website or the Application, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website or Application, as applicable, after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website and Application, including information:

By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information“),
About your internet connection, the equipment you use to access our Website or Application, and usage details.

We collect this information:

Directly from you when you provide it to us,
Automatically as you navigate through the Website or Application. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

The information we collect on or through our Website and Application may include:

Information that you provide by filling in forms on our Website or Application. This includes information provided at the time of registering to use our Website or Application, as applicable, and receiving services and requesting additional services, including support,
Records and copies of your correspondence (including email addresses), if you contact us,
Your responses to surveys that we might ask you to complete for research purposes,
Details of transactions you carry out through our Website or Portal and of the fulfilment of your orders or service requests. You may be required to provide financial information before placing an order through our Website or Application,
Your queries on the Website or Application.

There may be opportunities for you to provide information to be published or displayed (hereinafter, “posted“) on areas of the Website or Portal, or transmit content to other users of the Website, users of the Portal, or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable.

We may transfer your personal data to countries outside the UK or EEA. Where we do so, we ensure appropriate safeguards are in place such as:

UK International Data Transfer Agreements (IDTA)
EU Standard Contractual Clauses (SCCs)
Adequacy decisions from the UK Government or European Commission

As you navigate through and interact with our Website or Application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website and Application, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website,
Information about your mobile device or computer and internet connection, including your IP address, device’s unique device identifier, operating system, mobile network information, device’s telephone number, and browser type,
The Application may also access metadata and other information associated with other files stored on your device that you permit access to. This may include, as examples, photographs and audio and video clips.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioural tracking). Please note that a selection to disable tracking or sharing of information in some instances may affect performance and the access and delivery of services, including some parts of the Website or Application being inaccessible or not functioning properly. For additional information, see How We Use and Disclose Your Information.

The information we collect may automatically include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website, Portal and to deliver a better and more personalised service, including by enabling us to:

Estimate our audience size and usage patterns,
Store information about your preferences, allowing us to customise our Website according to your individual interests.
Speed up your searches,
Recognise you when you return to our Website or Application.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies); a cookie is a small file placed on the hard drive of your mobile device or computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you do this you may be unable to access certain parts of our Website or Software. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website,
Web Beacons; pages of our Website or Application and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity),
Flash Cookies; certain features of our Website or Application may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website or Application. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see How We Use and Disclose Your Information.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and applicable legal obligations.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website or Application are served by third parties, including advertisers, ad networks and servers, content providers, mobile device manufacturers and service providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website or Portal. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and Portal and their contents to you,
To provide you with information, products, or services that you request from us,
To fulfil any other purpose for which you provide it,
To provide you with notices about your account, including expiration and renewal notices,
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection,
To notify you about changes to our Website, Application, or any products or services we offer or provide though it,
To allow you to participate in interactive features on our Website and Software,
In any other way we may describe when you provide the information,
For any other purpose with your consent.

We may also use your information to contact you about our own and our affiliated goods and services that may be of interest to you. Contact us via info@pvsdata.com if you do not wish to be contacted about these goods and services.

We process your personal data under the following lawful bases:

Performance of a contract (e.g., account management, service delivery)
Compliance with a legal obligation
Legitimate interests (e.g., service improvement, fraud prevention)
Consent (for marketing and optional cookies)

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy policy:

To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them,
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as an ongoing concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information about our Website and/or Application users are among the assets transferred,
To third parties to market their products or services to you if you have not opted out of these disclosures,
To fulfils the purpose for which you provide it. For example, if you give us an email address to use the feature of our Website or Portal, we will transmit the contents of that email and your email address to the recipients,
For any other purpose disclosed by us when you provide the information.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request,
To enforce or apply our terms as outlined in the Acceptable Use Policy, any End User License Agreement, and other agreements, including for billing and collection purposes,
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

How We Use and Disclose Your Information: Choices

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising: you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly,
Promotional Offers from the Company: if you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out at any other time by logging into your account and adjusting your user preferences in your account profile or by sending us an email stating your request to info@pvsdata.com. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, support, or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

Accessing and Correcting Your Information

You may send us an email at info@pvsdata.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Under the UK GDPR, you have the right to access your personal data, rectify inaccurate data, request erasure (right to be forgotten), restrict or object to processing, data portability, withdraw consent at any time (if processing is based on consent) and lodge a complaint with the UK Information Commissioner’s Office (ICO). To access any of these rights, contact us at info@pvsdata.com

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or Portal, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or Software. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or the Application.

Our Website Application are not intended for children under 13 (or under 16 where required by applicable law). We do not knowingly collect personal data from children. If we learn we have collected data from a child without parental consent, we will delete it promptly.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website and Application home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Website and Application home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.